Privacy Policy
Last updated: January 30, 2026
At Outfame Analytics, Inc. (“we,” “our,” or “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at outfame.co and our Instagram analytics platform (collectively, the “Service”).
1. Information We Collect
Information you provide
When you create an account or use our Service, we may collect:
- Name and email address
- Instagram username(s) you choose to analyze
- Payment information (processed securely by Stripe; we do not store card numbers)
- Communications you send us (support emails, feedback)
Information collected automatically
When you access our Service, we automatically collect:
- Device information (browser type, operating system, device type)
- Log data (IP address, access times, pages viewed, referring URL)
- Usage data (features used, analytics reports generated)
- Cookies and similar tracking technologies
Social media data
Our Service analyzes publicly available Instagram data and data accessed through official Instagram/Meta APIs. We collect:
- Public profile information (username, bio, follower count, post count)
- Public post data (likes, comments, shares, post timing)
- Engagement metrics calculated from publicly available data
We never collect or request your Instagram password. We do not access private messages, private accounts, or any non-public data without explicit authorization through official APIs.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Generate analytics, reports, and insights for your accounts
- Process transactions and send billing information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers: Third-party companies that help us operate our Service (hosting, payment processing, email delivery, analytics)
- Legal requirements: When required by law, subpoena, or government request
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you explicitly authorize sharing
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Analytics data is retained according to your plan tier (7 days for Free, 90 days for Pro, unlimited for Business). You may request deletion of your account and associated data at any time by contacting us at [email protected].
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encryption at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Understand how you use our Service
- Improve our Service based on usage patterns
You can control cookies through your browser settings. Disabling cookies may affect Service functionality.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at [email protected].
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
9. Children’s Privacy
Our Service is not directed to individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Outfame Analytics, Inc.
Email: [email protected]